Pools Active Membership Fee Increase

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Public Exhibition period closed 30 August 2024.

50m heated outdoor pool, Coffs Harbour

The City of Coffs Harbour offers various ways to access its swimming pools, including casual entry, multi-visit passes, and different membership options.

The Pools Active Membership program gives you unlimited access to the pool's facilities. This includes casual lap swimming, gym use, and group fitness classes, including aqua fitness.

The Council considered a report on this program at its meeting on 25 July 2024, the following decisions were made:

That Council:

  1. Retain the Active Membership Program.
  2. Propose that the Active Membership Fee be increased to $46.00 fortnightly and this change to the 2024/25 Fees and Charges be placed on public exhibition and subsequently reported back to Council.

The Council approved this proposal unanimously.

This membership fee has been updated to create a more balanced price model for Pool customers. The fee adjustment was determined by considering fees at similar facilities and the enhanced service at the Coffs Harbour War Memorial Olympic Pool, with the newly heated 50m outdoor pool and increased operating costs.

The proposed fortnightly fee of $46 is based on a 25% usage of a 12-month Aquatic Membership (based on the $693 Seniors rate) for casual pool access and an average of 4 aqua fitness classes per week at $5 per class.

The current fee is $35 per fortnight, the same as in 2023/24.

According to the City’s 2024/25 Fees and Charges Pricing Policy, this fee is classified under Market Forces (Pricing code D) - Services in a competitive market. All prices include GST.

Have your say

You are invited to make a submission on the proposed fee change for Active Membership outlined above.

Submissions can be made by:

Submissions close Friday 30 August 2024.

Update on the post-exhibition outcome

The proposed $46.00 fortnightly fee for the Pools Active Membership program was placed on public exhibition from 2 to 30 August 2024 via the City of Coffs Harbour (City) Have Your Say website. At the end of the public exhibition period, 7 submissions were received, and a post-exhibition report (CPC24/43) was presented to the City of Coffs Harbour Council on 28 November, in which Council resolved the following:

That Council:

1.    Adopt the $46.00 (including GST) fortnightly fee for the Pools Active Membership for the 2024/25 Fees and Charges.

2.    Inform those who made a submission of Council’s decision.

The Motion on being put to the meeting was carried unanimously.

The City is now implementing this decision of Council and is providing information to current Active Membership customers.


The City of Coffs Harbour offers various ways to access its swimming pools, including casual entry, multi-visit passes, and different membership options.

The Pools Active Membership program gives you unlimited access to the pool's facilities. This includes casual lap swimming, gym use, and group fitness classes, including aqua fitness.

The Council considered a report on this program at its meeting on 25 July 2024, the following decisions were made:

That Council:

  1. Retain the Active Membership Program.
  2. Propose that the Active Membership Fee be increased to $46.00 fortnightly and this change to the 2024/25 Fees and Charges be placed on public exhibition and subsequently reported back to Council.

The Council approved this proposal unanimously.

This membership fee has been updated to create a more balanced price model for Pool customers. The fee adjustment was determined by considering fees at similar facilities and the enhanced service at the Coffs Harbour War Memorial Olympic Pool, with the newly heated 50m outdoor pool and increased operating costs.

The proposed fortnightly fee of $46 is based on a 25% usage of a 12-month Aquatic Membership (based on the $693 Seniors rate) for casual pool access and an average of 4 aqua fitness classes per week at $5 per class.

The current fee is $35 per fortnight, the same as in 2023/24.

According to the City’s 2024/25 Fees and Charges Pricing Policy, this fee is classified under Market Forces (Pricing code D) - Services in a competitive market. All prices include GST.

Have your say

You are invited to make a submission on the proposed fee change for Active Membership outlined above.

Submissions can be made by:

Submissions close Friday 30 August 2024.

Update on the post-exhibition outcome

The proposed $46.00 fortnightly fee for the Pools Active Membership program was placed on public exhibition from 2 to 30 August 2024 via the City of Coffs Harbour (City) Have Your Say website. At the end of the public exhibition period, 7 submissions were received, and a post-exhibition report (CPC24/43) was presented to the City of Coffs Harbour Council on 28 November, in which Council resolved the following:

That Council:

1.    Adopt the $46.00 (including GST) fortnightly fee for the Pools Active Membership for the 2024/25 Fees and Charges.

2.    Inform those who made a submission of Council’s decision.

The Motion on being put to the meeting was carried unanimously.

The City is now implementing this decision of Council and is providing information to current Active Membership customers.