Privacy Policy
Introduction
This site is hosted by Granicus EngagementHQ on behalf of the City of Coffs Harbour.
Granicus EngagementHQ takes the privacy of all participants seriously. The collection, use and disclosure of personal information through this site is regulated by the National Privacy Principles under the Privacy Act 1988 (Cth), as amended from time to time, and relevant State legislation depending on the client’s location.
Further information about privacy rights is available from the Office of the Australian Information Commissioner at http://www.privacy.gov.au.
Note: This Privacy Policy applies to the information handling practices of Granicus EngagementHQ and should be read in conjunction with the City of Coffs Harbour Privacy Statement.
Coffs Harbour City Council - Privacy Statement
The City of Coffs Harbour (City) manages personal information in accordance with the Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act). This includes the collection, storage, use, disclosure and amendment of personal information held by the City.
The City maintains a Privacy Management Plan that outlines how personal information is managed. This statement explains how your personal information will be treated when you interact with this website.
Learn more about the City's Privacy Statement.
What information do we collect?
Basic Identifying Information
When you register to use this site, we may collect:
- Screen Name
- Email Address
Demographic Information
Additional information may also be collected, including:
- Age
- Sex
- Household income
- Suburb
- Interests
You can click the Register to Have your Say link to check this.
User-Generated Information
Information you choose to provide on the site, including:
- Comments in forums
- Votes on other comments in forums
- Responses to surveys and quick polls
User-Behaviour Information
Information about how the site is used, including:
- Documents downloaded from the library
- Videos viewed
- Pages views
You may browse the site anonymously without registering.
Why do we collect this information?
To Inform Better Policy and Decision-Making
The primary purpose of collecting this information is to support community engagement and inform better policy, planning and decision-making. Information may be provided to the City of Coffs Harbour for analysis and interpretation.
To Communicate With You
Your email address may be used by Granicus EngagementHQ or the City of Coffs Harbour to provide updates about engagement activities or related consultations.
You may unsubscribe from these emails at any time using the unsubscribe link included in each email.
To Protect the Integrity of Engagement
Monitoring information helps protect engagement activities from misuse or attempts to unduly influence consultation outcomes.
To Improve the Website and Software
Granicus EngagementHQ uses aggregated data to improve the website, tools and overall user experience.
Who has access to this information?
When you register, your information falls into one of the following categories:
Publicly Available Information
- Your screen name
- Any comments you submit under that screen name
We strongly recommend using an anonymous screen name.
Survey responses, voting patterns and poll results are not publicly displayed in an identifiable form. However, aggregated results and non-identifiable quotes may be published in consultation reports.
Please note that, under applicable Freedom of Information legislation, formal submissions may be released publicly by the City of Coffs Harbour, either at its discretion or upon request.
Information Available to City of Coffs Harbour and Granicus EngagementHQ
- Registration information
- Comments
- Survey and poll responses
- Comment voting
- General site activity (e.g. document downloads)
Information Available to Granicus EngagementHQ Only
- IP address (collected for site security purposes)
Do we disclose any information to third parties other than City of Coffs Harbour?
Personal information is not sold, traded or transferred to external parties.
Trusted third parties may assist in operating the website or delivering services, provided they agree to keep information confidential. Information may also be disclosed where required to comply with the law, enforce site policies, or protect rights, property or safety.
From time to time, you may be notified about other engagement sites managed by Granicus EngagementHQ that may be relevant to you. You can opt out of these notifications at any time.
Third Party Links
This site may contain links to third-party websites. These sites operate independently and have their own privacy policies. The City of Coffs Harbour and Granicus EngagementHQ are not responsible for the content or practices of linked sites.
Terms and Conditions
Please refer to the Terms and Conditions section for information about website use, disclaimers and limitations of liability.
Your Consent
By using our website, you consent to this Privacy Policy.