Bushfire Recovery News and Updates
Consultation has concluded
Our bushfire recovery page was created to support those in the Orara Valley, and other communities within our local government area, as they recover from the November 2019 bushfires.
There is a range of assistance available for local households, businesses, industries and landholders.
Coffs Harbour City Council is working in collaboration with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.
Service NSW Bushfire Customer Care Service
For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of governmentContinue reading
Our bushfire recovery page was created to support those in the Orara Valley, and other communities within our local government area, as they recover from the November 2019 bushfires.
There is a range of assistance available for local households, businesses, industries and landholders.
Coffs Harbour City Council is working in collaboration with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.
Service NSW Bushfire Customer Care Service
For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.
Service NSW provides one-on-one support for people and businesses.
They can help with:
- Accommodation advice
- Relevant charitable services
- Mental health and wellbeing services
- Support for businesses
- Clean-up services
- Financial assistance
- Grants and rebates
- Insurance and legal support
- Replacing lost ID
- Volunteer RFS and SES payments.
Call 13 77 88 or visit the Service NSW website to register for a callback.
Community Consultation
This page will be used periodically for community consultation to learn what ideas our community may have for recovery and to find ways to improve disaster management in future events.
As of April 2020, Council has undertaken a series of community consultations with Orara Valley
residents and the broader community to inform the development of the proposed Program of Works for recovery including:
- Community meetings at Nana Glen Community Hall on 28 January 2020 and 11 March 2020
- A ‘Have Your Say’ survey on this page which received 42 responses
- Telephone and in-person interviews with Nana Glen residents and Orara Valley businesses
Feedback has also been consolidated by the Acting Community Recovery Officer and from the community-led Orara Valley Bushfire Recovery Working Group
Additionally, Council has consulted internally and with the NSW Rural Fire Service.
'Sign Up' on this page to stay informed on further opportunities for consultation as well as community recovery updates.
Category Planning and rebuild Show all
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Architects Assist - Disaster Recovery Assistance
Share Architects Assist - Disaster Recovery Assistance on Facebook Share Architects Assist - Disaster Recovery Assistance on Twitter Share Architects Assist - Disaster Recovery Assistance on Linkedin Email Architects Assist - Disaster Recovery Assistance linkArchitects Assist is an initiative by the built environment industry to help and support those affected by the Australian bushfire crisis and help communities ‘build back better’. If you lost your home and have limited or no funds to rebuild you can request help with Architects Assist. If you are a registered architect you can offer free assistance to those in need.
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Council rate relief and support to help you rebuild
Share Council rate relief and support to help you rebuild on Facebook Share Council rate relief and support to help you rebuild on Twitter Share Council rate relief and support to help you rebuild on Linkedin Email Council rate relief and support to help you rebuild linkWe are providing a range of measures to support our residents during recovery and rebuild.
Rates and Charges Relief
Council provides Rates and Charges relief to ratepayers (to extend due dates for payment etc.) via its Rates, Charges and Fees - Financial Hardship Policy. For more information, on how to apply for this relief please contact Council on 02 6648 4000 during business hours.
Assistance with Repairs and Rebuilding
For information about rebuilding after the fires please, contact Ben Oliver on 02 6648 4626 during business hours.
Application Fee Relief
Council at it's meeting of 13 February 2020 resolved to waive rebuilding development and construction related application fees and charges for bushfire impacted property owners identified by the Rural Fire Service Building Impact Assessment process.
Please note that this fee waiver applies to benefit the current property owners and is not transferrable in the event of the property being sold.
Contact us about Bushfire Recovery
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Project Support Officer - Community Recovery
OBPhone 02 6648 4804 Email ottilie.bicksimpson@chcc.nsw.gov.au
Important Links
Recovery Events and Key Dates
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10 September 2020
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26 March 2020
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19 March 2020
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11 March 2020
News Categories
Bushfire Community Recovery Documents and Resources
- Bushfire Recovery Action Plan
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Bushfire Community Recovery Workshop Documents 11th March 2020
- Bushfire Recovery Community Workshop_March 2020 (4.58 MB) (pdf)
- Bushfire Community Recovery Workshop 11th March 2020 Priorities Board Photo 1 of 4 (1.74 MB) (jpg)
- Bushfire Community Recovery Workshop 11th March 2020 Priorities Board Photo 2 of 4 (1.46 MB) (jpg)
- Bushfire Community Recovery Workshop 11th March 2020 Priorities Board Photo 3 of 4 (1.66 MB) (jpg)
- Bushfire Community Recovery Workshop 11th March 2020 Priorities Board Photo 4 of 4 (1.47 MB) (jpg)
- Invitation to March 11 Bushfire Recovery Meeting Nana Glen (301 KB) (pdf)
- Bushfire Community Recovery Meeting 28th January 2020