Bushfire Recovery News and Updates

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Our bushfire recovery page was created to support those in the Orara Valley, and other communities within our local government area, as they recover from the November 2019 bushfires.


There is a range of assistance available for local households, businesses, industries and landholders.

Coffs Harbour City Council is working in collaboration with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

Service NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government

Our bushfire recovery page was created to support those in the Orara Valley, and other communities within our local government area, as they recover from the November 2019 bushfires.


There is a range of assistance available for local households, businesses, industries and landholders.

Coffs Harbour City Council is working in collaboration with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

Service NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW provides one-on-one support for people and businesses.

They can help with:

  • Accommodation advice
  • Relevant charitable services
  • Mental health and wellbeing services
  • Support for businesses
  • Clean-up services
  • Financial assistance
  • Grants and rebates
  • Insurance and legal support
  • Replacing lost ID
  • Volunteer RFS and SES payments.

Call 13 77 88 or visit the Service NSW website to register for a callback.

Community Consultation

This page will be used periodically for community consultation to learn what ideas our community may have for recovery and to find ways to improve disaster management in future events.

As of April 2020, Council has undertaken a series of community consultations with Orara Valley
residents and the broader community to inform the development of the proposed Program of Works for recovery including:

  • Community meetings at Nana Glen Community Hall on 28 January 2020 and 11 March 2020
  • A ‘Have Your Say’ survey on this page which received 42 responses
  • Telephone and in-person interviews with Nana Glen residents and Orara Valley businesses

Feedback has also been consolidated by the Acting Community Recovery Officer and from the community-led Orara Valley Bushfire Recovery Working Group

Additionally, Council has consulted internally and with the NSW Rural Fire Service.

'Sign Up' on this page to stay informed on further opportunities for consultation as well as community recovery updates.

  • Cinema at Coramaba Community Hall

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    21 Oct 2020
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    For over 50 years, country music legend Slim Dusty and his wife, Joy McKean trail-blazed their way across Australia, creating a musical legacy that to this day continues to entertain and inspire. Theirs is perhaps one of the greatest partnerships in Australian music history.

    Slim & I is a feature documentary that tells the incredible story of that partnership and of the brilliant woman who lived beside, rather than behind, the legend – Australia’s own Queen of Country Music, Joy McKean.

    When: Friday 30 October

    Where: Coramba Community Hall- 4 Dorrigo St.

    Cost: $12 includes film snack pack

    RSVP: 35 Capacity – Book essential www.jettytheatre.com Maximum group booking of 6.

    Seating will be allocated on arrival for COVID-19 contact tracing.

    Times: 2pm & 7pm

    Licensed bar available, please note this is a cashless event, eftpos will be available.

    This event is supported by the Bushfire Recovery Program.

  • Cinema at Eastern Dorrigo Community Hall

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    21 Oct 2020
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    For over 50 years, country music legend Slim Dusty and his wife, Joy McKean trail-blazed their way across Australia, creating a musical legacy that to this day continues to entertain and inspire. Theirs is perhaps one of the greatest partnerships in Australian music history.

    Slim & I is a feature documentary that tells the incredible story of that partnership and of the brilliant woman who lived beside, rather than behind, the legend – Australia’s own Queen of Country Music, Joy McKean.

    When: Saturday 31 October

    Where: Coramba Community Hall- 6 Pine Av, Ulong.

    Cost: $15 includes film snack pack

    RSVP: 80 Capacity – Book essential www.jettytheatre.com Maximum group booking of 6.

    Seating will be allocated on arrival for COVID-19 contact tracing.

    Times: 6.30pm

    Licensed bar available, please note this is a cashless event, eftpos will be available.

    This event is supported by the Bushfire Recovery Program.

  • Creative Recovery Projects: The Bushfires

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    21 Oct 2020
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    The Bushfires Exhibition showcases the extraordinary artworks that emerged from an arts-based, creative recovery project with Nana Glen, Ulong and Coramba Primary schools, alongside other creative responses to the 2019/2020 summer bushfires.

    Exhibition Dates: 27 Oct -14 Nov

    Open: Tues – Sat 10 am – 4 pm

    Location: Cultural Hub, Level 1 Coffs Central Shopping Centre

    Image credit: Class 5/6 Nana Glen Primary School

  • Rural Adversity Mental Health Program (RAMHP) Community Support Skills Training

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    01 Oct 2020
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    The Rural Adversity Mental Health Program (RAMHP) will be running a second Community Support Skills workshop with Orry Berry and Samantha Osborne.

    Community Support Skills training, develops the skills, knowledge and confidence of participants to identify and approach people they are concerned about, and provide appropriate advice to connect those people with mental health services and support. Participants are also encouraged to practice self-care and to seek help if they have any concerns about their own mental wellbeing.

    This short training course is open for all members of the Nana Glen community.

    Date: Wednesday 14 October

    Time: 10.00 am to 11.30 am

    Place: Nana Glen Community Hall

    RSVP: By Friday 9 October

    Please register your interest by email melinda.brooks@chcc.nsw.gov.au or on 0417 828 591.

  • Red Cross - Bushfire Anniversaries for Significant Events

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    01 Oct 2020
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    Dr Rob Gordon has recorded a webinar on Anniversaries for significant events. It is available on the Red Cross Recovery YouTube channel, https://youtu.be/Qmju_D54F_A for anyone who would like to better understand the impacts of anniversaries.

  • Bushfire Recovery Outreach Survey

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    23 Sep 2020

    Coffs Harbour City Council and the NSW Government are committed in supporting the community through recovery and would like to check-in and hear from residents who were affected by the fire.

    Council, in partnership with Service NSW and Resilience NSW, will shortly be sending out an email asking residents to answer a simple survey.

    This survey will help:

    • Better understand ongoing community needs.
    • Identify ways to continue in providing support.
    • Provide information about available assistance and recovery support services.


    Connecting with impacted community members helps provide relevant, ongoing support.

    As email doesn’t work for everyone, the Red Cross will also be providing phone support to assist in completing the survey.

    If you have any questions or would like further information, please email the Community Recovery Officer melinda.brooks@chcc.nsw.gov.au


  • Bushfire Recovery Action Plan 2020-2022

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    The ‘Bushfire Recovery Action Plan 2020-2022’ outlines the outcomes, activities and current status of recovery across four key areas.

    These include:

    • Community and Social Recovery
    • Business and Tourism Recovery
    • Environmental Recovery
    • Infrastructure Recovery

    Click here to view the August 2020 version of the ‘Bushfire Recovery Action Plan 2020-2022’.

    It is planned to update the recovery plan quarterly to reflect progress, any changes and status of activities.

    Click here to view the full media release.

  • Bushfire Recovery Grants Program

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    18 Aug 2020
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    The Bushfire Recovery Grants Program is an initiative delivered by Coffs Harbour City Council funded by the Commonwealth through the Disaster Recovery Funding Arrangement. Fire affected landholders in the Coffs Harbour local government area are now able to get support through this project to carry out environmental recovery actions on their property. Coffs Harbour Regional Landcare, Orara Valley Rivercare Groups and Envite Environment have been engaged by Council to manage these environmental recovery efforts.

    The bushfires that occurred in the Coffs Harbour local government area in 2019, had a significant impact on the local biodiversity across a number of areas. The loss of vegetation in these fire affected areas has had significant impact on the local wildlife. This project aims to support fire affected landholders to carry out environmental recovery actions on their properties, to restore native vegetation that was lost in the fires and protect the remaining remnant vegetation to provide refuge and habitat for displaced wildlife.

    If you are a landholder whose property was affected by fire and would like support with environmental recovery actions or if your property was not affected but you are directly adjacent to a burnt area and have remnant vegetation that could be a valuable wildlife refuge, please click here and fill in the Expression of Interest Form.

    Please complete the form by September 20th 2020. We will then contact you in late September 2020 regarding your Expression of Interest.

    If you have any questions please contact Samantha Hessey at Samantha.Hessey@chcc.nsw.gov.au or 0407849 439.

  • Get Back to Making Lovely

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    01 Sep 2020
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    Free Mosaic Workshop for all residents of Nana Glen

    As the whole community was affected by the 2019-20 bushfires, all residents are welcome.

    Make a Bird, Bee or Butterfly Bath

    All material supplied, however you are welcome to use your own china and pottery pieces if you wish.

    Open to residents (13 years +).

    Nana Glen Community Hall

    Saturday 19 September Design and Tiling: 9.00am - 2.00pm

    Sunday 20 September Grout up: 10.00am - 1.00pm

    Booked out. For further information please contact leading artist Pamela Denise on mobile 0427 728 450.

    This is an initiative of the Coffs Harbour City Council Bushfire Recovery Program

  • Get Back to Making Lovely

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    01 Sep 2020
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    Free Mosaic Workshop for all residents of Ulong and Lowanna

    As the whole community was affected by the 2019-20 bushfires, all residents are welcome.

    Make a Bird, Bee or Butterfly Bath

    All material supplied, however you are welcome to use your own china and pottery pieces if you wish.

    Open to residents (13 years +).

    Ulong Hall

    Saturday 26 September Design and Tiling: 9.00am - 2.00pm

    Sunday 27 September Grout up: 10.00am - 1.00pm

    Booked out. For further information please contact leading artist Pamela Denise on mobile 0427 728 450.

    This is an initiative of the Coffs Harbour City Council Bushfire Recovery Program